Refund and return policy:
The consumer has the right to inform LDB Racing that he renounces the purchase (legal provision related to distance selling, included in the Law of April 6, 2010), without payment of any penalty and without giving any reason within 7 calendar days from the day following the delivery of the product. The consumer then returns the goods in their original packaging and at their own risk and expense.
Custom-made parts and pieces will not be taken back.
Attention! Goods that are not prefabricated and manufactured based on an individual choice or decision by the consumer cannot be revoked, e.g. custom-made pieces and parts, …
Items that do not meet your requirements or are damaged upon arrival may be returned after you have notified us in writing, via email to info@ldbracing.be. After we have replied to your e-mail, you may return the items to LDB Racing, Kwadamstraat 64, 9910 Knesselare, under the following conditions:
- The item must be returned in unaltered new condition within 7 calendar days from the day following delivery.
- Shipping costs are the responsibility of the buyer unless an error is made by LDB Racing.
- Insufficient or unstamped returns will not be accepted by LDB Racing, regardless of the reason for the return.
- As soon as we receive the items back in our possession in their original condition, we will refund the amount due (excluding shipping costs) within 30 days.
We reserve the right to refuse returns if it is suspected that the items have already been used or if damage is suspected to have been caused by fault other than LDB Racing or the supplier of the item.
In case of disputes, please visit this site: http://www.consumentenombudsdienst.be/nl
We check our items before we ship them and ensure proper packaging. The customer agrees to verify the order upon delivery. Never accept packages that are obviously damaged in transit and check immediately upon receipt. If, despite our inspection, you find damage to the items you ordered, we ask that you notify us immediately. If possible, we also ask that you email us a photo of the damaged item. Never discard postal packaging before you have determined that your shipment is in good condition, and never return a package already received without contacting us in advance!
